Covid-19 Support
Our aim is to support our local community amid the COVID-19 outbreak. We are focusing on providing resources, groups and support to anyone in need.
If you need emergency support, please first call upon someone you already know and trust; maybe a relative or friend or neighbour.
Our experienced volunteers are manning the phone lines every day from 9am to 5pm, and will do their very best to help you. Please be patient and try again if the lines are engaged.
- Information on accessing local NHS services.
- Resources for people in isolation
- Frequently Asked Questions
- Prepayment electricity and gas cards (while you’re in isolation)
We have fabric face masks. We also have a supply of face mask exemption cards, for different reasons. Please collect from our centre on Wednesdays 9.30am-12.30pm
In the first lockdown our regular volunteers took hundreds of calls on our emergency helpline (01270 876605). 3 dedicated volunteers delivered urgent prescriptions. We recruited and ID checked 70 new volunteers who helped 152 people with shopping and/or telephone befriending. A further 69 people also volunteered their help and we will be calling upon them if and when they are needed. Our specialist adviser Robbie is continuing to help people with financial, benefits and other problems over the phone in complete confidence. Please encourage anyone still needing help in Alsager, Church Lawton, Rode Heath, or Scholar Green to contact us.
If you have an urgent need for a prescription, and your pharmacy cannot deliver it in time, please ring our helpline and we will arrange for one of our volunteers to collect it and deliver it to your home.
Financial Support
Worried about your finances? Confused about what you’re entitled to? Our experienced adviser Robbie will be happy to have an informal chat over the phone, in confidence, and help you decide on the best way forward. Call us on 01270 876605 or email [email protected]
You can do an online benefits check here: https://www.turn2us.org.uk/