If you need to access healthcare services urgently because you believe you have the COVID-19 virus please use the NHS symptom checker or call 111. To protect others, do not go to your GP Practice, Pharmacy or Hospital.


Urgent Mental Health Support Helpline – 0300 303 3972

Open 24 hours a day, seven-days a week, this helpline is open to people of all ages including children and young people who need urgent mental health support.


Ordering Prescription

Please order your prescriptions online if you can. To register for online access, please contact your GP surgery.

Otherwise, use the prescription letter box outside the medical centre to order your repeat prescriptions. If you do not have a repeat request slip, do not worry. Write a written request with your name, address, date of birth and medication.

Nominating a pharmacy will help to reduce social contact. Do this by contacting the surgery or add a note on your prescription request or online via your patient access account.

If you are self isolating and need an urgent prescription and your pharmacy is unable to arrange delivery in time, please ask a friend or relative to collect for you. If you have no other way of obtaining your medication, phone Alsager Community Support helpline on 01270 876605.


Local Pharmacies

Please order your medication 7-10 days in advance. In Alsager, all pharmacies provide a free prescription delivery service. Please call the pharmacy on the number below to arrange this. Please be patient and courteous as they are very busy at the moment.

  • Alsager Pharmacy, 25 Lawton Road. Tel: 01270 882049 (Open 8.15am-6.30pm)
  • Well Pharmacy Alsager Health Centre 12 Sandbach Road South, Alsager, ST72LU Tel: 01270 872798
  • Well Pharmacy (by Asda) Unit 1 Lawton Rd, Alsager, Stoke-on-Trent ST7 2AA Tel: 01270 882361. (Open 10am-6pm Mon-Fri, 10am-1pm Sat.)


GP Practices

Do not book a GP appointment if you have a fever (over 37.8 degrees) or a new cough. Stay at home and avoid close contact with other people for at least 7 days. All the people you live with will need to self-isolate for 14 days.

Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.


Local Hospitals

Mid Cheshire Hospitals NHS Foundation Trust

Visiting arrangements are currently limited. More information here.


Hearing aid batteries

Leighton Hospital Audiology patients should call the department on 01270 612197 or email [email protected]  and leave their full name, address and contact number to request more batteries. Batteries will be posted to you.

If hearing aids need repair, enquire on 01270 612197 or email [email protected] 

If you receive audiology services via Scrivens, ring them on 0800 027 4487 Tues-Fri 9am-3pm or email [email protected] to order batteries.

If you receive audiology services from SpecSavers, contact your local store and they will post batteries.

If you receive audiology services from Royal Stoke/ North Staffs Hospital, you can get batteries from wherever you usually obtain them.
If you are not sure where your hearing aid batteries come from, contact your GP surgery and they can tell you.