Useful information

What financial support am I entitled to?

The Government are taking a range of measures to ensure that people’s incomes are protected. Below are some useful links for you to find out more, but please contact the Community Support Centre if you have questions. Specialist advisors are available to help you with the forms, if you wish

Utilities

If you have a prepayment meter, ring your supplier and they will send you 2 weeks’ worth of gas/electricity or if you have a smart meter they will top you up.

If you need to access healthcare services urgently because you believe you have the COVID-19 virus please use the NHS symptom checker or call 111. To protect others, do not go to your GP Practice, Pharmacy or Hospital.

Health

Urgent Mental Health Support Helpline – 0300 303 3972

Open 24 hours a day, seven-days a week, this helpline is open to people of all ages including children and young people who need urgent mental health support.

Ordering Prescription

Please order your prescriptions online if you can. To register for online access, please contact your GP surgery.

Otherwise, use the prescription letter box outside the medical centre to order your repeat prescriptions. If you do not have a repeat request slip, do not worry. Write a written request with your name, address, date of birth and medication.

Nominating a pharmacy will help to reduce social contact. Do this by contacting the surgery or add a note on your prescription request or online via your patient access account.

If you are self isolating and need an urgent prescription and your pharmacy is unable to arrange delivery in time, please ask a friend or relative to collect for you. If you have no other way of obtaining your medication, phone Alsager Community Support helpline on 01270 876605.

Local Pharmacies

In Alsager, all pharmacies provide a free prescription delivery service. Please call the pharmacy on the number below to arrange this.

  • Alsager Pharmacy, 25 Lawton Road. Tel: 01270 882049 (Open 8.15am-6.30pm)
  • Well Pharmacy Alsager Health Centre 12 Sandbach Road South, Alsager, ST72LU Tel: 01270 872798
  • Well Pharmacy (by Asda) Unit 1 Lawton Rd, Alsager, Stoke-on-Trent ST7 2AA Tel: 01270 882361. (Open 10am-6pm Mon-Fri, 10am-1pm Sat.)
GP Practices

Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.