Access Support

We are open for face to face visits by appointment only on Mondays Wednesdays and Fridays 9.30am-12.30pm. Our Helpline is open every day 9am-5pm on 01270 876605, or email

We can support can help you in a number of ways:

  • Friendly support; a listening ear and practical help, all completely free and in confidence
  • Information and advice on a wide range of matters, including welfare, benefits, legal, housing, health etc., signposting to specialist help when needed.
  • Making phone calls to benefit agencies and local authorities etc
  • Referrals to local authority and other professional organisations, as well as those run by voluntary organisations such as Foodbank etc.
  • Access to local services run by voluntary organisations for the community in Alsager such as those caring for the elderly, young people, and the disabled,
  • Form filling and letter writing
  • Budgeting and money management advice
  • Free Benefits checks
  • Family Mediation appointments
  • Searching the internet and printing out information
  • Helping to find someone who can assist you with odd jobs.
  • Access to local groups
  • Information about volunteering opportunities in Alsager
  • Finding cheaper fuel deals and help with the switching process
  • Support with practical matters, such as setting up email, phones etc.
  • Helping Hands service (one-off tasks for vulnerable people)

01270 876605